As more businesses expand into e-commerce alongside their existing store networks, the complexity of the associated logistics has increased beyond the coping ability of many current systems.
In the last decade the retail market place and the logistics industry which supports it, have changed more than in the previous two decades. With the explosion of e-commerce the landscape has shifted dramatically. In 2014 online retail sales in the UK grew by 15.8%, and in 2015 by 16.2%1 . With this trend predicted to continue for the next 5+ years, businesses need to factor this growth into their choice of systems.