In the last decade the retail market place and the logistics industry which supports it, have changed more than in the previous two decades. With the explosion of e-commerce the landscape has shifted dramatically. In 2014 online retail sales in the UK grew by 15.8%, and in 2015 by 16.2%1 . With this trend predicted to continue for the next 5+ years, businesses need to factor this growth into their choice of systems.
As more businesses expand into e-commerce alongside their existing store networks, the complexity of the associated logistics has increased beyond the coping ability of many current systems.